Loving care when you can't be there ...
We are a family-run business, offering an array of Pet Care services to private clients. Our ethos is based around providing our customers with a discreet, flexible and professional service. Of paramount importance to the team at SnuffleWuffle, is the love and care we give to your pets. Whether you require ad-hoc or regular care, you are provided with a dedicated SnuffleWuffle Pet Carer who consistently provides a high level of care. We 'pencil' your dates into our bookings calendar, and request payment up to one week prior to the commencement of care. We do not operate a non-refundable deposit scheme and if you need to alter your dates, or postpone care, we are more than happy to accommodate this request and will apply a 'credit' to your account for payments already made.
If you are experiencing health issues with any of your pets, as an existing client, we are happy to provide you with advice, free-of-charge.
Socialisation & Fun
We have a number of longstanding clients who use one or a combination of, SNUFFLEWUFFLE Dog Care services: Day Care, Home Boarding, Walks and Visits and House/Dog Sitting. Regardless of what type of dog you have or how old it is, we can provide a service to suit your schedule and your dog's needs.
Our clients use the SNUFFLEWUFFLE Cat Visiting service when they go away for a few days, or on a longer holiday. Many prefer not to put their cat into a Cattery, and feel more comfortable in the knowledge that their cat remains in their own home environment whilst they are away. We provide a dedicated Pet Carer to visit your cat on a daily basis up to twice a day.
SMALL ANIMAL CARE
Worried about who will feed and check on the well-being of your small pets when you can't be there? SNUFFLEWUFFLE has a team of experienced Pet Carers who visit a wide array of smaller pets including hamsters, rabbits, guinea pigs, chickens, geese, ducks, birds, reptiles and exotic pets.
WHAT OUR CLIENTS SAY ...
"I just wanted to say such a massive thank you for all your help with Nelly. So quick and efficient from the start and as soon as we met, I knew Nelly would become a loved family member for her holiday. Such a personal decision, but you were the best choice we could have made. We loved the updates, pictures and videos while we were away, and know she had a fabulous time playing with Maia and Poppy. Plus the wonder extra treats and puzzle bowl - a truly personalised service! Thank you, sincerely, for all your care and kindness. It meant such a lot to be able to enjoy our family holiday. Big hugs!"
"I have been meaning to drop you a line to say again how happy Tizzy is to go to spend time with Linda. Her and David offer outstanding care for Tizzy and the other dogs. I think she is a valuable member of your team and a good advert for SnuffleWuffle. I always feel very happy leaving Tizzy with her."
"We simply couldn't do without you. We know Isla is cared for, loved and safe when she is with you, and we don't worry for a second - you are a home from home for her. You have become a very important part of our life - thank you for everything. And for the excellent advice you give too."
Helena & Chris
"We have two cats (Missy and Fatz). Shelley and I were very impressed with the quick response from SnuffleWuffle. We had been let down by a family member, who was due to look after the cats for us whilst we were on holiday. We had one week to arrange alternative care!!!! We were assigned Daisy. Daisy came around the house to meet the cats; Daisy was brilliant with the cats and an obvious animal lover. We gave Daisy the instructions, which she followed brilliantly. Overall we are very impressed with the service that we received and will use again."
Kevin & Shelley
"Just wanted to say that Nicki is such a star - she makes such a fuss of Monkey that she was so happy and chilled when I got back, like I hadn't been away. I hate leaving her and it is such a weight off my mind that I know she's looked after so beautifully! Other people keep her fed and let out and alive, but Nicki manages to make her feel special and not forgotten so she doesn't get anxious at all! Thank you."
WHY CHOOSE SNUFFLEWUFFLE ...?
COMMUNICATIVE & RESPONSIVE
We pride ourselves in responding to our clients' communications very quickly. We are happy to be contacted by email, text message or phone call and clients receive same-day responses. Booking enquiries are accommodated within a 24 to 36-hour period. If you are experiencing any problems with your pets, please do get in touch. As an existing client, we are more than happy to provide advice, based on our experiences.
DEDICATED PET CARER
We aim to provide you with the same dedicated Pet Carer. This not only provides consistency for your pets, enabling them to get to know and trust our team member, it also allows our Pet Carer to get to know your pets well so that if they appear 'off-colour' or not quite themselves, you will be quickly made aware of this. Our team members are very carefully chosen for their love of, and experience with, animals. They are fully vetted, DBS checked, insured, and licensed by the Local Authority, where applicable.
FLEXIBLE BOOKING SYSTEM
We do not ask for an upfront payment or deposit to secure your booking. Your pet care dates are 'pencilled in' to our Bookings Calendar and if you need to alter these slightly, then we are happy to do this, without penalising you, since we understand that arrangements can change. If you have already paid for care dates, we will happily apply a 'credit' to your account, to be offset against your future SnuffleWuffle pet care requirements.
Our annual Registration Fee (discounted annually), covers initial costs of administration and Pet Carer pre-meets and proceeds of which go to our chosen pet charity - a local rescue centre, where each dog sadly is unable to be placed in a family home due to behavioural issues. The centre, rather than having the dogs euthanased, provides them with ongoing care, and we do our bit to help, by providing regular monthly deliveries of high-quality dog food.
CUSTOMER LOYALTY SCHEME
As a big 'THANK YOU' to our regular pet care clients, we provide them with vouchers to receive money off their pet care bookings, or free pet-related gifts.
The services that we provide to our clients are "private", we do not turn up in a uniform, or liveried vehicle, for the simple reason that we prefer not to 'advertise' the presence of pets in our care ... since you never know who could be 'watching'.
Our Pet Carers cover the following towns, and their outlying villages:
DEVIZES, SALISBURY, WESTBURY.
ARE WE IN YOUR AREA ...?
If we don't currently offer a pet care service in your area, it's always worth getting in touch, since we are regularly adding new members to our dedicated team.
GET IN TOUCH
Thank you for your interest in our business.
We aim to respond to all email enquiries within 12-24 hours (depending on how busy we are with pet care!)
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