A LITTLE ABOUT US ...
PASSIONATE ABOUT ANIMALS
Sarah, who has had dogs all her life, started looking after them for home boarding through an organisation, who very sadly didn’t provide the support and emergency cover that they said they would. Consequently, Sarah decided to start-up her own dog care business to ensure that she was delivering a service that she was happy with, and more importantly, that her customers expected. Thinking that it would only ever be her providing this service, she commenced trading as Dog Board UK. Within months, the customer-base increased and Sarah took on additional Pet Carers to help look after an ever-increasing number of dogs. The business grew dramatically in a very short time, and more frequently she was being asked to look after other pets. Therefore, it made perfect sense to re-brand the business to offer an all-round pet care service. Within 14 months of trading as Pet Care Pals, unfortunately, Sarah was threatened with legal action because the Pet Care Pals brand was similar in name to another organisation. So, in December 2017, The SNUFFLEWUFFLE brand was launched.
"As with any business, there are lots of things that we learn along the way. We are incredibly lucky to have a wonderful team of dedicated Pet Carers without whom this wouldn’t all be possible. We continually have people applying to join our team, and this is due in part to the support that we provide to each team member, but more importantly, the fact that we reward our Pet Carers by paying them well. All too often, other similar organisations take a massive proportion of what the client pays, leaving very little for the Pet Carer, who at the end of the day, is doing the most important job of all! Because we have a retained pet carer-base, this does mean that our customers book with the same Pet Carer each time. Not only does this provide consistency for our clients, it also enables our caregiver to form a close and loving bond with the animals in their care.
We provide each team member with insurance cover for them to care for animals. Furthermore, they are DBS checked and licensed by the Local Authority, where applicable."
Sarah is responsible for the day-to-day running of the business, including managing bookings, business development and recruitment. She is also available 24/7 to provide advice to the team, or in case of any emergencies.